.queue-hero{padding:72px 0 56px;background:radial-gradient(circle at 85% 20%,rgba(73,221,255,.18),transparent 28rem)}.queue-hero-grid{display:grid;grid-template-columns:1.05fr .95fr;gap:44px;align-items:center}.queue-badges{display:flex;flex-wrap:wrap;gap:9px;margin-top:24px}.queue-badges span{padding:9px 12px;border:1px solid var(--line);border-radius:999px;color:var(--muted);font-size:.86rem}.hero-device{display:grid;place-items:center}.totem-shell{width:min(330px,88%);padding:18px 18px 28px;border-radius:28px 28px 14px 14px;background:linear-gradient(145deg,#dae6ef,#8796a4);box-shadow:0 28px 70px rgba(0,0,0,.38);position:relative}.totem-screen{min-height:390px;padding:22px;border-radius:16px;background:linear-gradient(180deg,#0d2b48,#071524);border:4px solid #1d2730;text-align:center;display:flex;flex-direction:column;justify-content:center}.totem-screen strong{font-size:2rem}.totem-screen small{color:var(--muted);margin:8px 0 20px}.screen-brand{color:var(--accent);font-size:.74rem;font-weight:900;letter-spacing:.16em}.hero-services{display:grid;grid-template-columns:1fr 1fr;gap:8px}.hero-services i{padding:10px;border-radius:10px;background:rgba(73,221,255,.1);font-style:normal;font-size:.78rem}.ticket-slot{width:90px;height:8px;background:#27323b;border-radius:99px;margin:14px auto 0}.queue-app{display:grid;grid-template-columns:220px 1fr;gap:22px;padding-top:24px;padding-bottom:74px}.queue-side{position:sticky;top:98px;height:max-content;display:grid;gap:7px;padding:12px;border:1px solid var(--line);border-radius:22px;background:rgba(255,255,255,.045)}.queue-nav{padding:13px 14px;border:0;border-radius:14px;background:transparent;color:var(--muted);font-weight:800;text-align:left;cursor:pointer}.queue-nav:hover,.queue-nav.is-active{background:linear-gradient(135deg,var(--accent),var(--accent-2));color:#03101c}.side-status{padding:14px;margin-top:10px;border-top:1px solid var(--line)}.side-status span{display:inline-block;width:9px;height:9px;border-radius:50%;background:#42ef9e;box-shadow:0 0 12px #42ef9e}.side-status strong,.side-status small{display:block}.side-status small{color:var(--muted);margin-top:5px}.queue-panel{display:none}.queue-panel.is-active{display:block;animation:qIn .25s ease}@keyframes qIn{from{opacity:0;transform:translateY(8px)}to{opacity:1;transform:none}}.panel-head,.card-head{display:flex;align-items:center;justify-content:space-between;gap:16px}.panel-head{margin:4px 0 20px}.live-pill{padding:8px 12px;border:1px solid rgba(66,239,158,.35);border-radius:999px;color:#7df4b5;background:rgba(66,239,158,.07);font-weight:900}.metric-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:13px}.metric-grid article,.q-card{border:1px solid var(--line);border-radius:22px;background:linear-gradient(180deg,rgba(255,255,255,.075),rgba(255,255,255,.035));box-shadow:0 14px 35px rgba(0,0,0,.18)}.metric-grid article{padding:17px}.metric-grid span,.metric-grid small{display:block;color:var(--muted)}.metric-grid strong{display:block;font-size:1.6rem;margin:7px 0}.q-card{padding:20px}.overview-grid,.totem-layout,.booking-grid,.control-grid,.display-grid,.ai-grid,.report-grid,.proof-grid{display:grid;grid-template-columns:1.2fr .8fr;gap:16px;margin-top:16px}.mini-label{display:block;color:var(--accent);font-size:.72rem;text-transform:uppercase;letter-spacing:.13em;font-weight:900;margin-bottom:6px}.small-btn{border:1px solid var(--line);background:rgba(255,255,255,.05);color:var(--text);padding:9px 12px;border-radius:999px;cursor:pointer}.branch-list,.next-list{display:grid;gap:10px;margin-top:15px}.branch-row{display:grid;grid-template-columns:1fr 90px 100px;gap:10px;align-items:center;padding:12px;border:1px solid var(--line);border-radius:14px}.branch-row i{height:8px;border-radius:99px;background:rgba(255,255,255,.07);overflow:hidden}.branch-row i b{display:block;height:100%;background:linear-gradient(90deg,var(--accent),var(--accent-2))}.next-item{display:flex;align-items:center;justify-content:space-between;padding:12px;border-bottom:1px solid var(--line)}.next-item strong{font-size:1.25rem;color:var(--accent)}.kiosk{padding:0;overflow:hidden}.kiosk-top{padding:12px;text-align:center;background:#0d2b48;font-weight:900}.kiosk-body{min-height:490px;padding:28px;display:grid;place-items:center;text-align:center;background:radial-gradient(circle at center,rgba(73,221,255,.1),transparent 60%)}.service-grid{display:grid;grid-template-columns:1fr 1fr;gap:12px}.service-grid button{min-height:110px;border:1px solid var(--line);border-radius:18px;background:rgba(255,255,255,.05);color:var(--text);font-size:1.8rem;cursor:pointer}.service-grid button span{display:block;font-size:.9rem;font-weight:900;margin-top:6px}.service-grid button:hover{background:rgba(73,221,255,.14);border-color:var(--accent)}.ticket-result span,.ticket-result small{display:block}.ticket-result strong{display:block;font-size:4rem;color:var(--accent);margin:10px 0}.qr-demo,.phone-qr{width:90px;height:90px;margin:18px auto;background:repeating-conic-gradient(#fff 0 25%,#091625 0 50%) 50%/18px 18px;border:8px solid white}.q-card label{display:grid;gap:7px;color:var(--muted);font-weight:700;margin:14px 0}.q-card select,.q-card input,.q-card textarea{width:100%;padding:12px;border-radius:12px;border:1px solid var(--line);background:#071522;color:var(--text)}.toggle-row{display:flex!important;grid-template-columns:auto 1fr!important;align-items:center}.toggle-row input{width:20px}.totem-stats{display:grid;grid-template-columns:1fr 1fr;gap:10px;margin-top:18px}.totem-stats div{padding:12px;border:1px solid var(--line);border-radius:14px}.totem-stats span,.totem-stats strong{display:block}.phone-preview{display:grid;place-items:center}.phone{width:260px;min-height:450px;padding:24px 18px;border:10px solid #1c242b;border-radius:36px;background:linear-gradient(180deg,#eef7fb,#fff);color:#09203a;text-align:center;box-shadow:0 20px 40px rgba(0,0,0,.3)}.phone-head{font-weight:900;margin-bottom:35px}.phone strong{display:block;font-size:3rem;margin:8px}.phone small,.phone b{display:block}.operator-board{padding:0;overflow:hidden}.operator-row{display:grid;grid-template-columns:95px 1fr 1fr 90px 92px;gap:8px;padding:12px;align-items:center}.operator-row.head{background:rgba(73,221,255,.09);color:var(--accent);font-size:.72rem;text-transform:uppercase;font-weight:900}.operator-row:not(.head){border-top:1px solid var(--line)}.operator-row button{border:1px solid var(--line);border-radius:999px;padding:7px;background:rgba(255,255,255,.04);color:var(--text);cursor:pointer}.status-open{color:#7df4b5}.status-break{color:#ffd36b}.current-call{text-align:center;margin-top:22px;padding:18px;border:1px solid var(--line);border-radius:16px}.current-call span,.current-call small{display:block}.current-call strong{display:block;font-size:3rem;color:var(--accent)}.display-screen{min-height:510px;border-radius:22px;overflow:hidden;background:#eef3f8;color:#08192d;box-shadow:var(--shadow);display:grid;grid-template-rows:auto 1fr auto auto}.display-screen header{padding:16px;background:#0b315d;color:white;font-weight:900}.called{display:grid;place-items:center;align-content:center}.called span{font-weight:900}.called strong{font-size:6rem;color:#d53333}.called b{font-size:1.6rem}.upcoming{padding:16px;background:#f1d23b;text-align:center}.upcoming div{font-size:1.5rem;font-weight:900}.display-screen footer{padding:14px;background:#0b315d;color:white}.forecast-bars{height:290px;display:flex;align-items:end;gap:18px;padding:20px 5px}.forecast-col{flex:1;text-align:center}.forecast-col i{display:block;height:var(--h);min-height:20px;background:linear-gradient(180deg,var(--accent),var(--accent-2));border-radius:10px 10px 3px 3px}.forecast-col span,.forecast-col b{display:block}.ai-suggestions{display:grid;gap:10px;margin:15px 0}.ai-tip{padding:13px;border:1px solid var(--line);border-radius:14px;background:rgba(73,221,255,.06)}.automation-grid{display:grid;grid-template-columns:1fr 1fr;gap:10px;margin-top:16px}.automation-grid label{padding:14px;border:1px solid var(--line);border-radius:14px;background:rgba(255,255,255,.035)}.automation-grid input{accent-color:var(--accent)}#queueChart{width:100%;height:auto;background:#071522;border-radius:14px}.kpi-list{display:grid;gap:0}.kpi-list div{display:flex;justify-content:space-between;padding:13px 0;border-bottom:1px solid var(--line)}.report-table{padding:0;overflow:hidden;margin-top:16px}.table-head,.table-row{display:grid;grid-template-columns:1.3fr repeat(4,1fr);gap:10px;padding:12px}.table-head{background:rgba(73,221,255,.09);color:var(--accent);font-size:.72rem;text-transform:uppercase;font-weight:900}.table-row{border-top:1px solid var(--line)}.ok{color:#72efa9}.warn{color:#ffd36b}.queue-proof{padding:70px 0;border-top:1px solid var(--line);border-bottom:1px solid var(--line);background:rgba(255,255,255,.02)}.proof-grid{align-items:center}.proof-grid img{border-radius:18px;box-shadow:var(--shadow);max-height:560px;margin:auto}.queue-toast{position:fixed;right:18px;bottom:18px;z-index:5000;padding:13px 16px;border-radius:14px;background:#0e2b3d;border:1px solid var(--accent);opacity:0;transform:translateY(120%);transition:.25s}.queue-toast.show{opacity:1;transform:none}@media(max-width:1050px){.queue-hero-grid,.overview-grid,.totem-layout,.booking-grid,.control-grid,.display-grid,.ai-grid,.report-grid,.proof-grid{grid-template-columns:1fr}.metric-grid{grid-template-columns:repeat(2,1fr)}}@media(max-width:820px){.queue-app{grid-template-columns:1fr}.queue-side{position:static;display:flex;overflow-x:auto}.queue-nav{min-width:max-content}.side-status{display:none}.operator-row{grid-template-columns:82px 1fr 1fr}.operator-row span:nth-child(4),.operator-row button{display:none}}@media(max-width:560px){.metric-grid,.automation-grid,.service-grid{grid-template-columns:1fr}.branch-row{grid-template-columns:1fr}.table-head,.table-row{grid-template-columns:1fr 1fr}.table-head span:nth-child(n+3),.table-row span:nth-child(n+3){display:none}.called strong{font-size:4.4rem}}